Editorial contact
Send Us a Question
We respond to general informational questions about U.S. gift cards. We cannot access, look up, transfer, or refund any specific gift card — please contact your card's issuer for those requests.
Before you write
- Need a balance? Use the URL or 1-800 number printed on the back of your card. We do not handle balance lookups.
- Card lost or stolen? Contact the issuer immediately. See Your Rights » Lost or stolen.
- Suspect a scam? Read Safety Tips and report to the FTC at reportfraud.ftc.gov.
- Editorial feedback? Email us at the address on the right. Corrections welcome.
General inquiries are typically answered within 2–3 business days. We do not retain your message beyond what is needed to reply, and we never share contact details with third parties.
Editorial inbox
Write to the editorial team
For questions, corrections, accessibility feedback, or trademark concerns, send an email to:
- Please include a clear subject line (e.g. “Correction — balance lookup page”).
- Tell us which page or section your message is about and provide the URL if possible.
- Never include a card number, PIN, or CVV. We do not need that information for any reason.
By emailing us you consent to your message being used solely to reply. See our privacy policy.
Important: Never email us a card number, PIN, or CVV. We are an editorial site and do not need that information for any reason. If a card is compromised, contact the issuer printed on the card directly.